OUR PRIVACY AND REFUND POLICY

We at Eternity Web want you to have the best online experience possible. We know that part of the longevity of a successful e-commerce business is the feeling of security the customer must have when providing confidential information over the internet and the phone. While it is necessary for us to collect certain personal information we respect and protect your right to privacy. At Eternity Web we take this very serious, please read our policy below to answer any questions or concerns you may have regarding your privacy and the security of your information.

Information Collected and Its Use:

When a visitor visits our site to browse we collect and store: the name of the domain and host from which visitors access the Internet (for example, aol.com or internet explorer); the Internet protocol (IP) address of the computer visitors use; the browser software and operating system visitors use; and the date and time visitors access our site. This information is not linked to any specific user, but is used to analyze how our web site is used by visitors and which pages are popular. We do not use "cookies" to track your Web surfing anywhere other than on this Web site. A "cookie" is a file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities. The cookie transmits this information back to the Web site's computer. Cookies are used in order to keep track of your shopping cart. Without cookies, the online shopping cart would not be able to associate your shopping with you, and you would not be able to carry more than one item in your cart at a time.

Confidentiality:

Eternity Web makes all efforts to protect the confidentiality of all visitors and will never knowingly allow access to this information by any third party. We have made a significant investment in our server, database, backup and firewall technologies to protect information assets. These technologies have been installed as part of a complex security architecture and protocol.

Online Privacy and Children:

The privacy of children online is of the utmost importance to us. Eternity Webs' Web site is a general audience site and is not directed to, or intended for, children under the age of 18. In the event that you suspect Web Design Studio has any information about a visitor under the age of 18, please contact us immediately at Info@EternityWebDev.com. so all information can be deleted from our records.

E-Mail Privacy:

Eternity Web will only use your e-mail address when we are confirming your internet order, notifying you of changes or updates to the site, informing you of special promotions and the latest products. We assure you, we do not make our email list available to any third parties. We hate spam just as much as you do!

Secure Online Ordering:

Eternity Web is committed to handling your personal information and credit cards with high standards of information security. Your credit card and bank account information are passed only through secure and encrypted 128-bit SSL authorize.net servers utilizing SSL Certificate Encryption.

Methods Of Payment

1. All Major Credit Cards: Visa, MasterCard, American Express
2. Paypal

Return / Exchange Policy

Eternity Web prides itself on customer satisfaction. We hope you are 100% satisfied with every order, and every product or service we offer. If for any reason you are un satisified with our service, please call us at 802-865-2000 or send us an email to Info@EternityWebDev.com in the subject line type REQUEST FOR REFUND and in the body of the email let us know the problem you are having. Depending on the issue we will either credit your account or work our whatever problem that you are having until you are 100% satisfied.

Policy Changes

Eternity Web reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued participation in Eternity Web offers following the posting of changes to these terms will mean that you accept those changes. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

If you have any questions about this privacy statement, or feel that your privacy has been compromised, please contact us at Info@EternityWebDev.com.